§ 1 General Provisions

1. Terms of Use define the terms and conditions on which What If Solved, hereinafter referred to as the „WIS”, provides services on the www.whatifsolved.com website.

2. The owner of the WIS is WHAT IF SOLVED LIMITED company, based in London, 63/66 Hatton Garden, Fifth Floor, Suite 23, London EC1N 8LE, company number 12420295, hereinafter referred to as the “Provider”. Contact details: address as above, phone number: +44 20 8638 7040, e-mail address: [email protected]

3. The subject of the services provided by the Provider is the storage of User files on servers dependent on the Provider. Providing services may be payable by User.

4. The WIS user, hereinafter referred to as "User", can be any natural person, legal person and organizational unit that is not a legal person, which the law confers legal capacity.

5. If the Terms of Use in some part violates the consumer's national law, which is more favorable to him than the provisions of the Terms of Use, in this part consumer’s national law shall apply.

§ 2 Use of the WIS

1. Browsing and viewing WIS resources is free of charge. If the use of a given functionality of the WIS requires payment, the Provider informs the User about it and clearly indicates the price of the service together with taxes at the latest before collecting the payment.

2. The method and date of payment is always given to the User before making the payment.

3. Accepted payment methods are provided to the User each time before making the payment.

4. The Provider's service is given immediately, unless for technical reasons it is impossible. Then the service is given immediately after the termination of the technical reason preventing the performance. The service is given via the WIS.

5. The Provider requires the User to make an explicit statement containing a demand to start the service before the 14-days deadline to withdraw from the contract.

6. The User is not entitled to withdraw from a distance contract, if the Provider has fully performed the service with the express consent of the User who was informed before the start of the service that after the full performance of the service the User will lose the right to withdraw from the contract.

7. The User's obligation towards the Provider expires upon termination of WIS use.

8. The Provider is legally obliged to ensure that the service complies with the contract and Terms of Use.

§ 3 Services

1. The Provider provides services consisting in particular of: browsing WIS resources by the User, storage of files by the User which includes access to and management of files, presentation of the offer, newsletter, and contact with the Provider.

2. Technical requirements necessary to cooperate with the WIS is a device with Internet access as well as a web browser and electronic mail.

3. The User is prohibited from providing unlawful content.

4. The contract for the provision of file storage services is concluded when the User wishes to provide such a service by the Provider. This is done by choosing the functionality of the WIS. The contract for the provision of the service is performed upon providing the User with the possibility of storing files by the Provider. The contract expires after the period for which it was concluded.

5. In order to perform the contract, the User receives from the Provider an account under which can place and manage files in WIS.

6. The Provider can provide the User a free account for a period of 30 days to try the WIS. After that period, an account expires and all the User’s information and files are deleted. Unless the User purchases a paid contract period.

7. The User will be notified at least 30 days before the contract expires. If the User wants to extend the contract, he is obliged to pay for the next contract period. Lack of payment means the lack of consent to the extension of the contract, which means deleting the User's account and all information and files stored by him.

8. The User can delete an account and delete files at any time. The account and files will be permanently deleted after 14 days

9. The provider is not liable for damage caused to the User if he suffered damage as a result of the deletion of files by the supplier after the termination of the contract.

10. Storage, editing and management of User files is only possible by the User and persons authorized by him.

11. The Provider is not responsible for damages caused to the User by persons to whom the User has given access to his account.

12. WIS and the Provider cannot access User files, nor cannot view, edit or manage them.

13. The provider may suspend or close a User's account if he finds out, for example, from the police or a state authority, that the User stores files that violate the law or contracts.

14. WIS is not responsible for files stored by Users, or the content that these files contain, if stored files violate the law or contracts.

15. The contract for the provision of the newsletter service is concluded as soon as the User subscribes to the newsletter. The contract may be terminated by the User at any time by resigning from receiving the newsletter. The Service Provider may terminate the newsletter contract at any time with immediate effect by informing the User about the termination of the service.

16. With the consent of the User, the Provider may send the User commercial means of electronic communication, including electronic mail; use telecommunications terminal equipment and automatic calling systems for direct marketing purposes; collect, store and share Users' personal data with third parties in connection with and for the purpose of providing services.

§ 4 Complaints

1. The User may submit complaints about the services provided by the Provider to the address indicated in § 1.2 by written or electronic means.

2. The complaint should contain a brief description of the case as well as a request and data allowing contact with the User.

3. The complaint will be considered by the Provider within 14 days of its receipt.

4. The Provider will inform the User about considering the complaint in the same way as the complaint was made or in the manner indicated by the User.

5. The consumer has the option of using extrajudicial means of dealing with complaints and redress. In particular the consumer can choose The European Online Dispute Resolution (ODR) platform provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools. More information can be found on European Commission website: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

6. In relations between the Provider and a User who is not a consumer, the court competent to settle disputes is the court competent for the Provider and the Provider’s law is applicable.